What is CX Day?

October 3rd marks the fifth annual Customer Experience (CX) Day, and this year we’re hoping you’ll be a part of the celebration!  CX Day is a global celebration of companies and people who are committed to delivering the highest-quality experiences possible to their customers and their employees.  It was created by the Customer Experience Professionals Association(CXPA), the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.

We need your help to make this year’s CX Day special!

Here’s the idea: (It will only take 2 minutes, we promise!)

We want to celebrate the staff for all they do to provide an excellent experience to YOU! In the spirit of celebrating experience, we thought it would be special if you can take 30 seconds and record a short video discussing a positive experience you have had with GeekHive.

The video can be directed towards an individual, or a full team.  Our goal is to create a single video combining all our customers’ video testimonials and share it with our staff on CX Day!

We partnered with one of our clients, Vipeline, to use their technology (which we built), that will allow you to easily record a short video directly into your browser.  It’s super simple and works on both desktop and mobile. All you need to do is hit the record button below… and don’t worry, if you don’t like your video, you can easily discard it and re-record. You can also submit anonymously, no need to enter in any of your information. 

If you want to learn more about Vipeline, check out this case study.

Please record your video by Friday, September 29th.




How we’re celebrating CX Day

This year, we’re doing something really special for our staff (thanks to you!) and also for you. Keep your eye out for a little package coming from us in the mail and also an email on October 3rd with a very special announcement.

Thank you, thank you, thank you

We would not be where we are today without our amazing partners like you, and for this, we are deeply grateful, and hope we can continue working together for years to come!

*By submitting a video you content to release your video and its release, publication, exhibition, or reproduction to be used for promotional purposes, advertising, inclusion on websites, social media, or any other purpose by GeekHive and its affiliates and representatives. You release GeekHive, its officers, and employees, and each and all persons involved from any liability connected with the recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or sound recordings. You waive all rights you may have to any claims for payment or royalties in connection with any use, exhibition or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting or other publication. You also waive any right to inspect or approve any photo, video, or audio recording taken by GeekHive or the person or entity designated to do so by GeekHive. You have been fully informed of your consent, waiver of liability, and release before recording a video.